To accompany you in a complex and demanding environment to optimize company performance.
The media and telecom sector is in constant renewal to carry out the emergence of new technologies and the explosion of digital exchanges. Deregulation, the emergence of new players, the technological breakthroughs, and behavior changes of users who become actors of their own media and telecom consumption are all subjects that impact the competitive edge of companies in this sector.
Telco carriers and media groups are facing a new exacerbated competition, they are therefore obliged to offer a quality customer service that ensure their long-term presence in the market.
HELPLINE accompanies the media and telecom sector players to implement their transformation program with a wide range of skills and services: from upstream consultancy to the outsourcing of Business processes including development, application maintenance and End Client Support.