Bank, Finance, Insurance

Use Technological and regulatory shifts as development opportunities.

The Bank, Finance and Insurance sector is changing fast, its facing major challenges tying to regulatory tightening, new entrant competition and permanent technological competition. These shifts, if they rely on digital power, allow:

  • To create new Products and/or Services facing disintermediation challenges;
  • Improve client knowledge through the understanding of his usages and therefore optimize the multichannel experience of that client;
  • Transform into a digital company to accelerate time to market of new products and services.

The omnichannel and seamless Help Desk we offer is at the service of the user and ensures him an adapted autonomy.

Key figure

  • HELPLINE accompanies the daily life of more than 280 000 users within the BFI industry.