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The Help Desk lines of business 

The Help Desk service lines of business are undergoing profound changes in the past years. The digital transformation is at the heart of a big companies’ issues, the Help Desk service has to be more reactive than ever and adapt to new technologies. Today, it’s impossible for a company to do without technicians and engineers ready to intervene to solve incidents happening on the IT stock and their IT system.

To know more about Help Desk service lines of business, David, Chidung, Fabien and Joël talk to you about their jobs and their career evolution at HELPLINE.